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of executives said generative AI will transform their company & industry
Leading companies invest in AI regularly
Projected AI market’s worth by 2029
Organizations plan to increase spending in technology & prioritizing investments in Data & AI
IBM Watson at Humana
Humana, a leading health insurance company, implemented IBM Watson's AI technology to enhance their customer service. By deploying AI chatbots, Humana significantly reduced response times and improved customer satisfaction. The AI system could understand natural language, handle a wide range of queries, and provide accurate answers, thus freeing up human agents to handle more complex issues.
Sephora's Virtual Artist
Sephora introduced an AI-powered feature called the Virtual Artist, which uses augmented reality to help customers try on makeup virtually. This AI tool analyses facial features and provides personalised product recommendations. As a result, Sephora saw a significant increase in online engagement and sales, with customers spending more time on their app and making more informed purchasing decisions.
Google's DeepMind in Eye Care
DeepMind, a subsidiary of Google, partnered with Moorfields Eye Hospital to develop an AI system that can detect over 50 types of eye diseases with accuracy comparable to leading experts. This AI model analyzes retinal scans to diagnose conditions like age-related macular degeneration and diabetic retinopathy, leading to faster and more accurate treatments for patients.
Coca-Cola's AI-Driven Supply Chain
Coca-Cola leveraged AI to optimize its supply chain operations. By using predictive analytics and machine learning algorithms, Coca-Cola could forecast demand more accurately, manage inventory levels efficiently, and reduce waste. This AI-driven approach led to cost savings and enhanced operational efficiency, ensuring timely product delivery across their global supply network.
PayPal's AI for Fraud Prevention
PayPal implemented advanced AI algorithms to detect and prevent fraudulent transactions. The AI system analyzes vast amounts of transaction data in real time to identify suspicious patterns and flag potential fraud. This proactive approach has significantly reduced fraudulent activities and enhanced the security of PayPal's payment platform.
Netflix's AI-Powered Recommendations
Netflix utilizes AI to deliver personalized content recommendations to its users. By analyzing viewing history and preferences, Netflix's recommendation engine suggests shows and movies tailored to individual tastes. This AI-driven personalization has been crucial in keeping users engaged and has contributed to Netflix's growth and high user retention rates.
